Privacy Policy

1. Who we are

SportXeno (the "Service") is operated by [COMPANY LEGAL NAME], [REGISTERED ADDRESS] ("we", "us"). We are the controller of the personal data described in this policy. You can contact us about privacy at [PRIVACY EMAIL].

2. Data we collect

We collect only the data we need to run the Service.

• Account data: first name, last name, username, email address, and a password that we store only as a one-way hash. We also record the date you registered and your last login.
• Verification data: the one-time code we email you to confirm your address.
• Wallet and payment data: deposit amounts, the cryptocurrency and network you choose, transaction hashes (TXID), withdrawal destination addresses, promo codes, your balance and your transaction history. We do not collect bank card numbers.
• Betting activity: the bets you place, stakes, odds, results and settlements.
• Technical data: IP address, browser and device type, pages requested and timestamps, collected in server logs.
• Communications: messages you send to our support team.
• Sign-in with Google (if you use it): your name and email address as provided by Google. We do not receive your Google password.

3. How we use your data and why

• To provide the Service (contract): create and secure your account, process deposits and withdrawals, accept and settle bets, show your history.
• To keep the Service safe (legitimate interests): prevent fraud, bonus abuse and unauthorised access, and troubleshoot problems.
• To meet legal obligations: anti-money-laundering and sanctions checks, record keeping, and responding to lawful requests from authorities.
• To communicate with you (contract / legitimate interests): verification codes, security notices and important changes to the Service.
• Where you give consent, for any optional use we ask about. You can withdraw consent at any time.

4. Cookies and browser storage

We use browser storage that is strictly necessary for the Service to work. We do not use it to track you across other websites.

• sportxeno-auth: your sign-in session.
• sportxeno-betslip: the selections in your bet slip.
• sportxeno-settings: your display currency.
• sportxeno-user: account state shown in the interface.
• sportxeno-consent: remembers that you saw the privacy notice.

You can clear this storage in your browser at any time. Signing out or clearing it will end your session and empty your bet slip.

5. Who we share data with

We do not sell your personal data. We share it only with:

• Service providers that help us operate the Service, such as hosting, database, email delivery and blockchain data providers, under contracts that require them to protect your data.
• Google, if you choose to sign in with Google.
• Competent authorities, regulators or courts when we are legally required to, or to protect our rights and the safety of users.
• A successor business, if we are involved in a merger, acquisition or sale of assets. We will tell you if your data becomes subject to a different policy.

Sports odds are obtained from a third-party odds provider. We do not send your personal data to that provider.

6. Blockchain transactions

Cryptocurrency transactions are recorded on public blockchains. This information is visible to anyone, cannot be altered or deleted by us, and may be linked to you through your wallet address. Only send funds from wallets you control and choose the correct network: transfers on the wrong network can be lost permanently.

7. International transfers

Our providers may process data in countries outside your own. Where we transfer personal data internationally, we use appropriate safeguards such as standard contractual clauses, where required by law.

8. How long we keep data

We keep account and transaction data for as long as your account is open and afterwards for the period required by law (for example accounting and anti-money-laundering rules). Server logs are kept for a limited period. When data is no longer needed we delete or anonymise it.

9. Security

We protect your data with measures such as encrypted connections (HTTPS), hashed passwords, access controls and monitoring. No system is completely secure, so please use a strong, unique password and keep your credentials private.

10. Your rights

Depending on where you live, you have the right to:

• access the personal data we hold about you and receive a copy;
• correct inaccurate or incomplete data;
• request deletion of your data, subject to our legal retention duties;
• restrict or object to certain processing;
• data portability, where processing is based on contract or consent;
• withdraw consent at any time, without affecting earlier processing;
• lodge a complaint with your data protection authority.

To exercise these rights, contact us at [PRIVACY EMAIL]. We may need to verify your identity first.

11. Age limit and responsible gambling

The Service is for adults only (18 or older, or the legal age in your country if higher). We do not knowingly collect data from minors and will delete it if we learn we have. Gambling can be addictive. If it stops being fun, stop playing and seek help from a support organisation in your country.

12. Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed. If a change is significant we will notify you in the Service or by email.

13. Contact

[COMPANY LEGAL NAME], [REGISTERED ADDRESS]. Email: [PRIVACY EMAIL].